Sign in to the Zoom desktop client or mobile app. It may appear at the end of the phone dial-in information, or it will be in the join link, just after Locate the meeting ID/webinar ID from your registration email. If the host sent a registration confirmation email, the link can also be found there. To join the webinar, click the link that the host provided you or that you received in the confirmation page after you registered. How to join a webinar Join a webinar through an invitation link For simulive webinars, you must have a Chrome, Safari, or Chromium Edge browser on desktop (mobile browsers are not supported). Prerequisites for attending Zoom Webinars Join a webinar through an invitation link. If you have additional controls not shown here, you may be a co-host or panelist in a webinar or an attendee in a meeting. Notes: Some attendee controls won’t be available if disabled by the host. As a webinar attendee, you can virtually raise your hand, submit questions in Q&A, and send messages to others. Instead, go to the SecureVideo website to enter the SecureVideo Access Code.If you are registering or joining a webinar and haven’t received an email confirmation that’s for a panelist or alternative host, you are an attendee in the webinar. SecureVideo and Zoom are different companies, so a SecureVideo Access Code will not mean anything to the Zoom app. (If you have not received an Access Code from your provider, please contact them directly to request one.) If you received this invite recently, please doublecheck the numbers you have entered and try again. This message means that there is a typo in the numbers entered, OR it's been 5 or more days since this code has expired. Please contact the Host to request the correct code. If you do not have a recent invite, please contact your provider directly to request one. Please check to see if you have a more recent invite, or check among your invites in case there is a valid one. 
What also may happen is that a host may have accidentally scheduled more than one session, and gone back to cancel the extra ones. This message means that this access code was once valid, but has now expired. Access Codes expire once the session date has passed, or if the session has been removed or cancelled by the host ahead of the automatic expiration.
Please contact the Host to request a new Access Code.
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